At Yorkshire’s Winter Wonderland we want all our visitors to have a fun time, and importantly a safe time. The health and wellbeing of our visitors and staff is of paramount importance. We will be constantly monitoring the guidance from the Government and planning our event in accordance with that.
Entry to Yorkshire’s Winter Wonderland
We are implementing socially-distanced queuing at the entrance, as necessary.
We have clearly marked In and Out lanes at the entrance.
Wearing of face coverings is advised for all patrons, and is mandatory for all skaters and users of funfair rides aged 11 and above.
Visitors are encouraged to use hand sanitisers as they enter and leave the site.
The Ice Factor
All skaters must wear face coverings.
We have two skate hire marquees, enabling each session to have use of the whole marquee for both pre- and post-skating. Those arriving for the next session will use the second marquee, allowing our staff to clean the first marquee once it has been vacated. By alternating our sessions between the two marquees our skaters have double the space of previous years to allow for social-distancing when fitting or removing skates.
Our skate hire staff and ice marshals wear face coverings and gloves at all times.
Skates will be misted with disinfectant before and after each use, and surfaces within the skate hire marquees will be cleaned before/after each session.
We have a reduced capacity on the rink to allow for social-distancing.
Rides are operated with social distancing in mind, and family groups will be seated together.
We carry out regular and thorough cleaning of funfair rides, game stall hook-a-duck sticks and flip-a-frog mallets, tills, counters, card machines and tokens.
Visitors aged 11 and above must wear face coverings on funfair rides and will be required to sanitise their hands before and after each ride.
We use self-contained Portaloos which are cleaned on a regular basis.
Visitors who are accompanied by children are responsible for supervising them at all times and ensuring they follow social distancing guidelines.
Perspex screens are used at box office, tills and food service areas.
We use ‘put down - pick up’ as much as possible, rather than passing goods hand to hand.
There is signage around the site reminding visitors of the 1m social distancing rule, and hand gel stations.
Face coverings can be purchased on site.
All staff wear face coverings and regularly use hand gel.
Contactless payments are encouraged at Yorkshire’s Winter Wonderland.
Please Note: You should not visit Yorkshire’s Winter Wonderland if you feel unwell or have any of the symptoms of Covid-19.